Privacy policy

This policy explains what Vajraratna Diamond & Jewellery Pvt. Ltd. collects when you use this website or send an enquiry, and why.

Who we are

Vajraratna Diamond & Jewellery Pvt. Ltd., E-1416, SDB Dream City, Nr. Khajod Chowkdi, Khajod, Surat, Gujarat, India, 395007. Phone and WhatsApp: +91 75738 83382. Email: [email protected].

What we collect

  • Name, phone, email, and message when you enquire, register, or contact us.
  • The stone or collection you asked about, if you include it.
  • Technical logs such as IP address, browser, and page URL, used to keep the site secure and to measure traffic if analytics is enabled.

How we use it

We use this information to reply to enquiries, send quotes, arrange viewing or dispatch, and improve the catalog. We do not sell your details. We do not send marketing lists to third parties.

WhatsApp and phone

If you write to us on WhatsApp or call the published number, that conversation is between you and our desk. Meta/WhatsApp also process those messages under their own terms.

Cookies and analytics

The site uses cookies needed to run the page. If Google Analytics is configured, it may set additional cookies to understand which pages are used. You can block analytics cookies in your browser.

How long we keep it

Enquiry records are kept as long as needed to complete a quote or order, and for a reasonable period afterwards for accounts and disputes. You can ask us to update or delete your enquiry details by emailing [email protected].

Contact

Questions about this policy: contact the desk or email [email protected].